Payments

We will begin to process your order after payment is received and cleared.

>> Please verify that your address is correct at time of checkout. The address you provide is where your purchased items will ship to. Customer is responsible for providing correct information. We shall not be liable for any incorrect shipping information customer provides. We shall not be liable for additional shipping costs that may occur as a result of incorrect shipping information provided by purchaser.

Cancellation:
Customer may not cancel an order once it has been placed, and 24 hours have passed. Order processing time prior to shipment varies by product, so please carefully read the shipping information for each product you intend to purchase.

We cannot ship to HI, AK, AS, GU, MP, PR, or VI.

All prices are USD.

Prices subject to change without notice.

Shipping

Lead-time:
Our furniture is handcrafted and made after you place your order. Our standard processing time prior to shipping is approximately 2 to 6 weeks, depending on the season. Expect an additional 1 to 7 business days for shipping. You will receive a shipping confirmation and tracking number via email after product ships.

Ships via FedEx Ground or UPS Ground, unless otherwise noted. Some assembly is required. Certain hand tools may be required. Hardware and assembly instructions are included.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Additional

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CARE AND CLEANING

Mild soap and water or a 50/50 bleach and water mixture usually works for cleaning most stains. The use of a soft bristle brush or a microfiber sponge can help remove embedded dirt. You can also try a power washer with a fan spray attachment, being sure not to exceed 1,200 PSI. We recommend cleaning your furniture regularly to reduce dirt build up. If your furniture will be exposed to coastal saltwater environments we encourage you to regularly scrub and rinse all hardware and fasteners with fresh water to reduce salt corrosion. Most of the hardware and fasteners we use are made of 18-8 Stainless Steel unless otherwise noted.

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NO WARRANTY EXPRESSED OR IMPLIED.

The PURE ADIRONDACK CHAIR is designed and handcrafted by TRUMAKE, LLC. All rights reserved.

*Stationary weight capacity refers to maximum stationary weight product supports when used in proper fixed position and meeting product specifications.

Frequently Asked Questions

What is a PURE ADIRONDACK CHAIR made of?

Each PURE ADIRONDACK CHAIR is built from plastic material made with recycled HDPE (High Density PolyEthylene) polymer or “poly” plastic---the kind of plastic found in milk jugs and detergent bottles (#2 Plastic).

Is a PURE ADIRONDACK CHAIR made with wood fibers?

No. Every PURE ADIRONDACK CHAIR IS TREE FREE! Each PURE ADIRONDACK CHAIR is built with 100% solid HDPE polymer material and no wood fibers are used. The PURE ADIRONDACK CHAIR is smooth to the touch and will not splinter like wood.

Do I have to paint my PURE ADIRONDACK CHAIR?

No. The PURE ADIRONDACK CHAIR requires no painting or sealing.

Do I have to put my PURE ADIRONDACK CHAIR in storage during the winter?

Your PURE ADIRONDACK CHAIR can be left outdoors in all seasons and does not require seasonal storage.

Do you ship outside of the USA?

No, currently we only sell and ship products to the lower 48 states of the United States of America.

Will I need to assemble my PURE ADIRONDACK CHAIR?

Each PURE ADIRONDACK CHAIR ships in a box with minimal assembly required. The main components such will arrive individually assembled (the seat, back, arm rests and leg). You will need to final assemble each product with the fasteners we provide. Pre-drilled holes are provided for alignment. Every PURE ADIRONDACK CHAIR includes the required fasteners and step by step assembly instructions.

Will my PURE ADIRONDACK CHAIR rot if exposed to moisture?

No. The PURE ADIRONDACK CHAIR will not absorb moisture. Each PURE ADIRONDACK CHAIR is waterproof and rot resistant.

Is a PURE ADIRONDACK CHAIR comfortable?

Our PURE ADIRONDACK CHAIR is designed with comfort in mind. The PURE ADIRONDACK CHAIR features a specially contoured seat and a gently curved back design to provide exceptional comfort.